How to Fix License Key Issues in WordPress (4 Methods)

Are you having trouble to activate a license key for a specific WordPress plugin?

For example, every time you try to activate the license key are you not getting a response that your license has been validated?

Or, are automatic updates not working properly?

Below are 4 methods to solve your WordPress license keys issues.

Cloudflare

If you are using Cloudflare or Sucuri, double there are not any high security settings enabled such as blocking external HTTP requests? If your site is blocking external HTTP requests we will be unable to validate your license and you will see a message in your dashboard asking for your API key

Deactivate security plugins

Some security plugins, depending on their settings, may also block the validation process. Please temporarily disable them while attempting to validate your license key.

Double check your license key

Double check that you are using the correct license key. You can usually find your license key for a paid WordPress plugin by going to your Account page or finding your order confirmation email. See if re-validitating your license key in your plugin settings solves your issue.

Deactivate staging sites

If your license key can only be activated on 1 site double check that your license key is not activated on any other sites.

For example, I tested the plugin on test.simongondeck.com but then uploaded the plugin to my live site at simongondeck.com. If the license key is not working try deactivating the license key on test.simon.com and see if it now works on simongondeck.com.

Support Request

If your WordPress plugins has a license key then it is most likely a paid plugin. Fill out a support request with the plugin author. They should be able to look at the logs on their end and assist you in solving the issue.

Simon Gondeck

Iā€™m a big fan of WordPress + WooCommerce (especially WooCommerce Subscriptions). Check out my YouTube channel.

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